An urgent update is planned for one of databases on Monday the 23.03.2026 at 15:00 CET. We expect the process to take up to one hour.
During the maintenance, some customers will not be able to use the platform and email sending be delayed.
Past Incidents
24th January 2023
DeliveryDeliverability delay
We have noticed that emails are delivered slower than usual. Our team is investigating in the issue.
23rd January 2023
No incidents reported
22nd January 2023
No incidents reported
21st January 2023
No incidents reported
20th January 2023
No incidents reported
19th January 2023
APIAPI performance
We have noticed an increased latency in our API, and we are investigating the issue.
18th January 2023
APIDatabase Performance Issue
We have scaled down some of our services that where making a high load on the affected database and now the system is recovered and the database is handling requests normally.
Since there are many processes in the queue, this could lead to a delay in reflecting records into the platform like reports, recipient imports and other functionality. We apologise for the inconvenience
APIDatabase Performance Issue
One of our databases is still having a high load which affects the general performance of our services.
This affects only some of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.
