Past Incidents

We have successfully executed the internal data migration and all statistics are shown in all accounts properly.

An internal data migration is planned on 24.03.2023 at 17:00 UTC (18:00 CET).

As a follow up of the previous issue with one of our databases; we still need to migrate the data to the new table. We have prepared a command to migrate the data and during the process that affected database could have a high load and some queries may not be processed properly. This will be affecting only customer linked to the mentioned database.

After running the command, all statistics and reports for sent newsletters will be shown as before.

We have fixed the issue of broken links that was affecting some customers by using a larger data table and we are now working on migrating the data from the old table to the new one. For now the platform is working normally again. Statistics and reports will not be shown correctly for some customers until we finish the data migration.

We are working on solving the problem and will keep you updated.