Past Incidents

We had to stop some heavy process to deliver emails quicker the we ran the processes again as before after all stuck newsletters got delivered. All our services and functionalities are back to normal state and we are still watching the system

The update script is just finished successfully and the affected database is functional. All services are back to normal state including deliverability. If you still face further issues please report to our customer care.

We have identified the issue and already updated one table in the affected database. There is another table that in getting updated and will take longer, because of the big data size. Until the update command is finished, clients on the affected database could face performance issues and links may not work properly.

We are doing our best to solve the issues as soon as possible.

An update is planned on 25.06.2023 at 07:00 CET for one of our databases, and it is expected to take few hours. During the update, some clients may experience high latency using our services and email delivery may be also slower than usual for some clients.

One of our databases is having an issue which affects mostly the delivery. But in some other cases, it could affect the use of the App as well.

We are working hard on a solution for that.