An update is planned on 25.10.2024 at 17:00 CET for two of our databases. we expect that the process takes few hours.
During the maintenance, customer could face slow experience using our platform and email delivery can be also slower than usual.
Past Incidents
1st May 2024
No incidents reported
30th April 2024
No incidents reported
29th April 2024
No incidents reported
28th April 2024
No incidents reported
27th April 2024
No incidents reported
26th April 2024
APIApplication Disruption
Our application back to normal state and all services are recovering.
Some functionalities could still be delayed.
APIApplication Disruption
Our team has identified mis-configuration related to the affected database and is taking actions. Deliverability, statistic aggregation and recipient import will be slightly delayed.
APIApplication Disruption
The affected database is reachable again and our team is checking our services.
APIApplication Disruption
One of our databases is not reachable and our team is investigating in the case. Customers assigned to the the affected database can't access the application or send newsletters.
APIDatabase Performance Issue
One of our databases is having a high load which affects the general performance of our services.
This affects some of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.
