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    <channel>
        <title>Newsletter2Go</title>
        <link>http://status.newsletter2go.com/rss</link>
        <description><![CDATA[Status Feed]]></description>
        <atom:link href="https://status.newsletter2go.com/" rel="self"></atom:link>
                                                                <language>en</language>
        <lastBuildDate>Wed, 08 Apr 2026 11:12:28 +0000</lastBuildDate>
                <item>
            <title><![CDATA[Database Maintanance]]></title>
                        <link>http://status.newsletter2go.com/incident/329/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/329/</guid>
            <description><![CDATA[An update for one of databases is planned on Tuesday the 07.04.2026 at 09:00 CET. We expect the process to take up to one hour.



During the process, some customers will not be able to use the platform and email sending be delayed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 31 Mar 2026 15:07:37 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/328/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/328/</guid>
            <description><![CDATA[Our team has successfully finished the database update.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 23 Mar 2026 16:06:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Urgent Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/327/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/327/</guid>
            <description><![CDATA[An urgent update is planned for one of databases on Monday the 23.03.2026 at 15:00 CET. We expect the process to take up to one hour.

During the maintenance, some customers will not be able to use the platform and email sending be delayed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 18 Mar 2026 15:29:06 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Urgent Scheduled Maintenance]]></title>
                        <link>http://status.newsletter2go.com/incident/326/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/326/</guid>
            <description><![CDATA[An urgent update is planned for today the 16.03.2026 at 15:00 CET for one of our databases. We expect the process to take up to 30 minutes 

During the maintenance, some customers will not be able to use the platform and email sending be delayed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 16 Mar 2026 09:29:28 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application back to normal]]></title>
                        <link>http://status.newsletter2go.com/incident/325/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/325/</guid>
            <description><![CDATA[The application works normal again. 
One of the databases was restarted. The search for the cause is still ongoing.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 23 Jan 2026 08:52:38 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/324/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/324/</guid>
            <description><![CDATA[Our application is not reachable for some of our clients. This affects the UI, API and deliverability.

Our team is working to find the issue and solve it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 22 Jan 2026 09:07:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/323/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/323/</guid>
            <description><![CDATA[Our database maintenance is just finished successfully and our team is monitoring the system. All services are recovering already.

If you face any issue please reach our customer care team.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sat, 10 Jan 2026 09:54:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Urgent Database Maintenance]]></title>
                        <link>http://status.newsletter2go.com/incident/322/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/322/</guid>
            <description><![CDATA[During an urgent database maintenance, customers may experience slower performance while using the platform. This may be particularly noticeable during login and general platform usage. Additionally, email delivery may be slower than usual during this time.

Our team is actively working on resolving the issue, and we expect normal service to be restored as soon as possible. We appreciate your patience and understanding.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 08 Jan 2026 18:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/321/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/321/</guid>
            <description><![CDATA[A database update is planned on the 08.01.2026 at 18:00 CET for two of our databases. We expect the process to take multiple hours up to eight hours.

During the maintenance, some customers could notice slowness using the platform and email delivery could be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 06 Jan 2026 09:36:49 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - MTA Server Update]]></title>
                        <link>http://status.newsletter2go.com/incident/320/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/320/</guid>
            <description><![CDATA[A security update is planned for our MTA servers on 29.12.2025 at 21:00 CET.

The update is expected to last for up to one hour.

During the maintenance, email delivery could be slower than usual, and some emails could not get delivered or get bounced.

Our team will be monitoring the platform to resolve any issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 24 Dec 2025 10:54:35 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - MTA Server Update]]></title>
                        <link>http://status.newsletter2go.com/incident/319/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/319/</guid>
            <description><![CDATA[A security update is planned for our MTA servers on 18.12.2025 at 21:00 CET.

The update is expected to last for up to one hour.

During the maintenance, email delivery could be slower than usual, and some emails could not get delivered or get bounced.

Our team will be monitoring the platform to resolve any issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 15 Dec 2025 11:46:21 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - MTA Server Update]]></title>
                        <link>http://status.newsletter2go.com/incident/318/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/318/</guid>
            <description><![CDATA[A security update is planned for our MTA servers on 09.12.2025 at 21:00 CET.

The update is expected to last for up to one hour.

During the maintenance, email delivery could be slower than usual, and some emails could not get delivered or get bounced.

Our team will be monitoring the platform to resolve any issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 05 Dec 2025 14:58:41 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Availability]]></title>
                        <link>http://status.newsletter2go.com/incident/317/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/317/</guid>
            <description><![CDATA[Our team has updated some application configuration to exclude using the external service that was causing the issue.

Our platform is healthy again and our team is monitoring the general behavior.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 05 Dec 2025 09:43:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Downtime]]></title>
                        <link>http://status.newsletter2go.com/incident/316/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/316/</guid>
            <description><![CDATA[Our application is not reachable for most of our clients. This affects the UI, API and deliverability.

The issue is related to an outage of an external provider.

Our team is checking the issue closely.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 05 Dec 2025 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Urgent Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/315/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/315/</guid>
            <description><![CDATA[An urgent update is planned today the 17.11.2025 at 20:00 CET for one of our databases. We expect the process to take up to 30 minutes 

During the maintenance, customers could notice slowness using the platform and email delivery could be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 17 Nov 2025 11:26:29 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - MTA Server Update]]></title>
                        <link>http://status.newsletter2go.com/incident/314/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/314/</guid>
            <description><![CDATA[A security update is planned for our MTA servers on 30.10.2025 at 08:00 CET.

The update is expected to last for up to one hour.

During the maintenance, email delivery could be slower than usual and some emails could not get delivered or get bounced.

Our team will be monitoring the platform to resolve any issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 28 Oct 2025 14:35:24 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - MTA Server Update]]></title>
                        <link>http://status.newsletter2go.com/incident/313/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/313/</guid>
            <description><![CDATA[A security update is planned for our MTA servers on 27.10.2025 at 08:00 CET.

The update is expected to last for up to one hour.


During the maintenance, email delivery could be slower than usual and some emails could not get delivered or get bounced.


Our team will be monitoring the platform to resolve any issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 24 Oct 2025 07:45:29 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Urgent  Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/312/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/312/</guid>
            <description><![CDATA[An urgent update for some of our databases is planned for tomorrow on 17.09.2025 at 21:00 CET , and it is expected to take less than one hour. 

During the update, some clients may experience high latency using our services and email delivery may be also slower than usual for some clients.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 17 Sep 2025 13:05:03 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Issue Fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/311/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/311/</guid>
            <description><![CDATA[We have switched to a fallback database to resolve the recently identified issue with the satellite database.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 29 Aug 2025 06:35:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/310/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/310/</guid>
            <description><![CDATA[We identified that one of our databases is having an issue.

This affects some of our clients and leads to a non-responsive API or UI. The delivery of the campaigns may also be affected.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 29 Aug 2025 06:10:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Contact Import Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/309/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/309/</guid>
            <description><![CDATA[Our team has fixed the issue by optimizing he DNS configuration. 

If you still having any issues please contact our customer care.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 20 Aug 2025 10:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Contact Import Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/308/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/308/</guid>
            <description><![CDATA[Some of our customers started having issues with importing contacts manually by uploading the file after we did the DNS configuration update.

Our team is investigating the issue to resolve it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 20 Aug 2025 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Urgent Maintenance]]></title>
                        <link>http://status.newsletter2go.com/incident/307/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/307/</guid>
            <description><![CDATA[An urgent maintenance will be performed today on 19/08/2025 13:00 on our domain and DNS configurations. We expect the maintenance not to take more than 30 minutes.

During the update, customers could get redirection issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 19 Aug 2025 07:53:45 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Brevo Account Mirgation]]></title>
                        <link>http://status.newsletter2go.com/incident/306/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/306/</guid>
            <description><![CDATA[The maintenance work was successfully completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 11 Jul 2025 14:02:44 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Brevo Account Mirgation]]></title>
                        <link>http://status.newsletter2go.com/incident/305/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/305/</guid>
            <description><![CDATA[The migration of Newsletter2go accounts is currently disrupted due to unplanned maintenance work. We are endeavouring to restore the service as soon as possible.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 08 Jul 2025 22:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/304/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/304/</guid>
            <description><![CDATA[We had to stop some stuck jobs that where causing the load on the affected database. The database is healthy again the platform is functional as normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 02 Jun 2025 09:39:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/303/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/303/</guid>
            <description><![CDATA[One of our databases is having a high load which affects the general  performance of our services.

This affects some of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 02 Jun 2025 09:03:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Issue with attachment delivery is resolved]]></title>
                        <link>http://status.newsletter2go.com/incident/302/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/302/</guid>
            <description><![CDATA[One of our services had a cached version of the expired TLS certificate that caused the issues with sending the attachments. The issue is resolved and attachments are getting delivered as usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 28 Apr 2025 10:52:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/301/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/301/</guid>
            <description><![CDATA[We have noticed that email attachments are not getting sent correctly. Our team is investigating in the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 28 Apr 2025 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Slow delivery]]></title>
                        <link>http://status.newsletter2go.com/incident/300/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/300/</guid>
            <description><![CDATA[We have noticed that emails are getting sent only partially for some clients. Our team has taken actions to improve the delivery and is monitoring the platform.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 02 Apr 2025 12:51:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/299/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/299/</guid>
            <description><![CDATA[We have replaced one of our primary databases and the latency and errors started decreasing. Our team will investigate the faulty instance to fix any potential issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 20 Jan 2025 17:14:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/298/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/298/</guid>
            <description><![CDATA[One of our databases is having performance issues and affecting most of the functionalities in our application. 

Our team is working on solving the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 20 Jan 2025 16:26:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/297/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/297/</guid>
            <description><![CDATA[The application is not reachable for most of our clients. This affects the UI, API and devliverability.

Our team is working to find the issue and solve it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 20 Jan 2025 15:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Issue Resolved]]></title>
                        <link>http://status.newsletter2go.com/incident/296/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/296/</guid>
            <description><![CDATA[Our team has managed solving the issue by increasing the resources and we are watching the metrics in case the issue appears again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 20 Jan 2025 15:03:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/295/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/295/</guid>
            <description><![CDATA[Our application is not reachable for some of our clients. This affects the UI, API and deliverability.

Our team is working to find the issue and solve it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 20 Jan 2025 14:13:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/293/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/293/</guid>
            <description><![CDATA[The scheduled maintenance is completed successfully.  All services are functional.

Please contact our customer care if you face any issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 19 Jan 2025 08:55:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/292/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/292/</guid>
            <description><![CDATA[Our team has started the process and we have already noticed that our application is slower than usual. 

Our team is already working on solving the issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 17 Jan 2025 17:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/291/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/291/</guid>
            <description><![CDATA[An update for one of our databases is planned for today at 18:00 CET , and it is expected to take multiple hours. 

During the update, some clients may experience high latency using our services and email delivery may be also slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 17 Jan 2025 14:36:05 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/290/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/290/</guid>
            <description><![CDATA[An update for one of our databases is planned on 17.01.2025 at 18:00 CET , and it is expected to take multiple hours. 

During the update, some clients may experience high latency using our services and email delivery may be also slower than usual for some clients.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 08 Jan 2025 10:58:37 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Personalized Links Issue Solved]]></title>
                        <link>http://status.newsletter2go.com/incident/289/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/289/</guid>
            <description><![CDATA[Our team has managed solving the issue with the NoSQL database and personalized links are working properly.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 13 Nov 2024 16:42:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Personalized Links not Working Properly]]></title>
                        <link>http://status.newsletter2go.com/incident/288/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/288/</guid>
            <description><![CDATA[We are having an issue with our NoSQL database that's why personalized links are not working properly. Deliverability is not affected.

Our team is working on solving the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 13 Nov 2024 15:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform Issue Fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/287/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/287/</guid>
            <description><![CDATA[Our team has brought the affected database back to the cluster and the platform is recovering. 

Deliverability and statistics are expected to be slower than usual for the next couple hours.

We are still checking the platform.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 04 Nov 2024 13:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/286/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/286/</guid>
            <description><![CDATA[Our application has lost the connection to one of our databases and our team is working on getting the connection back with the affected database.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 04 Nov 2024 10:44:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/285/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/285/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.

Newsletter statistic could take longer time to be displayed correctly. Deliverability can also be delayed for some customers.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 04 Nov 2024 10:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/284/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/284/</guid>
            <description><![CDATA[Our platform is functional and healthy as usual. Our team has been checking the platform for some hours after the maintenance is finished.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 28 Oct 2024 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/283/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/283/</guid>
            <description><![CDATA[Some of our customers are not able to log in into their accounts or having a slow experience using our platform because of the on going database maintenance.

We have finished the upgrade steps and we started migrating the data. This will take few hours to finish. During the migration, there may still be some login issues and deliverability delay.

Our team is keeping an eye on the application and the errors.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sat, 26 Oct 2024 09:50:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/282/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/282/</guid>
            <description><![CDATA[An update is planned on 25.10.2024 at 17:00 CET for two of our databases. we expect that the process takes few hours. 

During the maintenance, customer could face slow  experience using our platform and email delivery can be also slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 18 Oct 2024 13:06:25 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Delay]]></title>
                        <link>http://status.newsletter2go.com/incident/281/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/281/</guid>
            <description><![CDATA[We have noticed that emails are getting sent slower than usual. Our team is investigating in the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 16 Oct 2024 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/280/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/280/</guid>
            <description><![CDATA[The maintenance is completed and all services are functional as usual. Some import jobs and statistic calculation could still need couple of hours but no further issues are expected.

Please contact our customer care if you face any issue with your account.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 26 Aug 2024 06:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Maintenance]]></title>
                        <link>http://status.newsletter2go.com/incident/279/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/279/</guid>
            <description><![CDATA[The maintenance process is successfully finished on one of the databases and two are still in progress.

Some of our customers are having issues to log in into their accounts and we are keeping an eye on the platform.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sat, 24 Aug 2024 10:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/278/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/278/</guid>
            <description><![CDATA[An update for three of our databases is planned on 23.08.2024 at 18:00 CET , and it is expected to take few hours. 

During the update, newsletter statistics will be displayed incorrectly and deliverability could be slower than usual for some customers.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 20 Aug 2024 14:05:40 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Authentication Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/277/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/277/</guid>
            <description><![CDATA[The issue with logging in is fixed and the platform is functional again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 11 Jul 2024 13:28:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Authentication Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/276/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/276/</guid>
            <description><![CDATA[Some customers can not log in to their accounts. We have identified the issue and will fix it very soon.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 11 Jul 2024 13:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/275/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/275/</guid>
            <description><![CDATA[An update for two of our databases is planned on 05.07.2024 at 18:00 CET , and it is expected to take few hours. 

During the update, newsletter statistics will be displayed incorrectly and deliverability could be slower than usual for some customers.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 04 Jul 2024 15:26:02 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/274/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/274/</guid>
            <description><![CDATA[One of our servers was not processing new requests what led to dropping many requests from the customers. After restarting the server the service are working normally again.

Our team is still monitoring the system.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 18 Jun 2024 08:22:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/273/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/273/</guid>
            <description><![CDATA[We have noticed an increased latency in our API which is related to one of our service provider.  Devliveraibility is also slower than usual.

Our team is monitoring the system to take actions if needed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 18 Jun 2024 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/272/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/272/</guid>
            <description><![CDATA[We have reconfigured our private network and reset some configuration. For now the platform is working and services are recovering.

Our team is still keeping an eye on the permanence.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 30 May 2024 19:53:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/271/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/271/</guid>
            <description><![CDATA[Our team has identified the issue which is related to our private network and the team is working on resolving the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 30 May 2024 19:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Outage]]></title>
                        <link>http://status.newsletter2go.com/incident/270/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/270/</guid>
            <description><![CDATA[Some of our servers are not handling requests which affecting accessing the application by the customers.

Our team is working hard to solve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 30 May 2024 10:44:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/269/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/269/</guid>
            <description><![CDATA[Our application is not reachable for most of our clients. This affects the UI and API. Deliverability is expected to be slower than usual.

Our team is working to find the issue and solve it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 30 May 2024 09:05:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/268/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/268/</guid>
            <description><![CDATA[Our application back to normal state and all services are recovering.

Some functionalities could still be delayed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 26 Apr 2024 15:24:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/267/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/267/</guid>
            <description><![CDATA[Our team has identified mis-configuration related to the affected database and is taking actions. Deliverability, statistic aggregation and recipient import will be slightly delayed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 26 Apr 2024 15:13:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/266/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/266/</guid>
            <description><![CDATA[The affected database is reachable again and our team is checking our services.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 26 Apr 2024 15:01:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/265/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/265/</guid>
            <description><![CDATA[One of our databases is not reachable and our team is investigating in the case. Customers assigned to the the affected database can't access the application or send newsletters.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 26 Apr 2024 14:55:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/264/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/264/</guid>
            <description><![CDATA[One of our databases is having a high load which affects the general  performance of our services.

This affects some of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 26 Apr 2024 10:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/263/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/263/</guid>
            <description><![CDATA[The database maintenance is successfully finished. And all affected services are recovering from the heavy load.

Statistic aggregation and contact import will work as normal very soon.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 21 Apr 2024 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/262/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/262/</guid>
            <description><![CDATA[The scheduled database upgrade is still in progress and because of that some functionalities are slower than usual like statistic counting and contacts import.

The upgrade is expected to take more few hours and our team is monitoring the system.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sat, 20 Apr 2024 07:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/261/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/261/</guid>
            <description><![CDATA[An update for two of our databases is planned on 19.04.2024 at 19:00 CET. 

During the update, some clients will experience high latency using our services and email delivery will be also slower than usual for those customers.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 16 Apr 2024 10:50:13 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/260/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/260/</guid>
            <description><![CDATA[Our team has fix the issue related to the performance issues and the platform is back to the normal status.

We have finished the schedule updated for our databases successfully.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sat, 06 Apr 2024 07:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/259/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/259/</guid>
            <description><![CDATA[Some of our customers are facing a slow performance using our platform.  Deliverability could also be slower than usual for affected customers.

Our team is taking a close looking to the situation.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 05 Apr 2024 14:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/258/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/258/</guid>
            <description><![CDATA[An update for one of our databases is planned on 05.04.2024 at 18:00 CET , and it is expected to take few hours. 

During the update, some clients may experience high latency using our services and email delivery may be also slower than usual for some clients.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 02 Apr 2024 12:11:31 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/257/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/257/</guid>
            <description><![CDATA[The system is stable and we have been watching it in the last hour.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 27 Mar 2024 12:40:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/256/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/256/</guid>
            <description><![CDATA[One of our databases is having a high load which affects the general  performance of our services.

This affects most of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.

Our team is investigating in the topic.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 27 Mar 2024 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/255/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/255/</guid>
            <description><![CDATA[There was a networking glitch and one of our email deliverer was not able to connect to one database. Our team was able to solve the issue and is watching platform.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 03 Jan 2024 09:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/254/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/254/</guid>
            <description><![CDATA[We have noticed that emails are getting sent only partially for some clients. Our team is investigating in the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 03 Jan 2024 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/253/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/253/</guid>
            <description><![CDATA[We had to start an optimization process on one of our databases to ensure keeping the platform stable. The update is expected to take some hours. 
During the process, some clients may notice a slightly slow performance impact and newsletter reports could need some time to be shown correctly. Deliverability shouldn't be affected.
Our team is watching the situation closely to take the necessary steps if needed.
---
The process went smoothly and all data are populated in all accounts.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 01 Dec 2023 14:55:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Maintenance Update]]></title>
                        <link>http://status.newsletter2go.com/incident/252/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/252/</guid>
            <description><![CDATA[We have successfully finished the maintenance and all the services are back now. The platform may still be a bit slower than usual for a short time until all stuck process like recipient imports, newsletter sending and statistics are finished.

We are still watching the metrics to make sure everything still works as usually]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sat, 18 Nov 2023 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/251/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/251/</guid>
            <description><![CDATA[We had to do an urgent maintenance today night and the process is still in progress, which is affecting the general experience using the platform.

Statistics could be populated delayed and deliverability could be also slower for some customers.

Our team is watching the platform and working hard to fix the issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 17 Nov 2023 07:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Emergency Database Maintenance]]></title>
                        <link>http://status.newsletter2go.com/incident/250/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/250/</guid>
            <description><![CDATA[We have started an urgent database optimization as one table in one of our databases is reaching it's limit. During the process, some customers may not be able to import new recipients and using the platform could be slow  until the maintenance is over.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 16 Nov 2023 23:19:52 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/249/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/249/</guid>
            <description><![CDATA[The platform is functional as before and our team is keeping an eye on the services.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 30 Oct 2023 16:42:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/248/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/248/</guid>
            <description><![CDATA[We managed to recover our services independently from our provider and we are watching the platform for any side effects]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 30 Oct 2023 16:16:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/247/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/247/</guid>
            <description><![CDATA[Our version control provider is facing issues with their infrastructure and this is affecting some of our service from starting after making a release today earlier.
We are trying to revert the release by using internal resource.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 30 Oct 2023 16:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/246/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/246/</guid>
            <description><![CDATA[Our infrastructure is not able to connect to our container registry after updating our credential which started preventing some services to start.  This could delay sending scheduled newlsletters.

Our team is working on the issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 30 Oct 2023 15:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/245/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/245/</guid>
            <description><![CDATA[We are aware of some issues in the application after rolling out a new release. Our team has identified the issues and is working on it]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 30 Oct 2023 12:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/244/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/244/</guid>
            <description><![CDATA[We have identified a networking issue in our infrastructure. This one affected multiple system components. By now the platform is operational again for all customers. 
We restarted servers and now they are reachable and can connect to other nodes normally. 
Our team is still watching the system and will take actions if needed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 26 Oct 2023 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/243/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/243/</guid>
            <description><![CDATA[We have identified a provider-related networking issue. This one had an effect on multiple system components, including database clusters. 
It looks like Hetzner has already solved this issue. 
Nearly all components were affected by this (delivery, UI etc.) for a short period of time.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 08 Sep 2023 13:28:21 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/242/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/242/</guid>
            <description><![CDATA[An update is planned on 02.09.2023 at 07:00 CET for one of our databases, and it is expected to take few hours. 
During the update, some clients may experience high latency using our services and email delivery may be also slower than usual for some clients.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 01 Sep 2023 15:21:48 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Delivery Issue Fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/241/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/241/</guid>
            <description><![CDATA[Most of the newsletters were sent by their own but we had to re-queue very few stuck scheduled newsletters. Now all stuck newsletters are out and delivery time is back to normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 07 Aug 2023 14:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/240/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/240/</guid>
            <description><![CDATA[As a consequence of previous issue  some scheduled newsletters were stuck and they started getting sent. As we have many newsletters in the queue delivery could be delayed and scheduled newsletters could get delivered late.
We are watching the delivery and will take actions if needed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 07 Aug 2023 10:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/238/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/238/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 07 Aug 2023 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/237/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/237/</guid>
            <description><![CDATA[One of our MTAs was stuck because of high load on the CPU. We have restarted the service and deliverability is back to normal state.

Please contact our customer care if your newsletter is still in progress.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 03 Aug 2023 14:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/236/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/236/</guid>
            <description><![CDATA[We have noticed that emails are getting sent very slowly for some clients. Our team is investigating in the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 03 Aug 2023 13:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/235/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/235/</guid>
            <description><![CDATA[Connections to our main database were not getting established. We have terminated the active connections and the application is accessible again.

All services are back to normal state.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 03 Aug 2023 12:35:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Application Disruption]]></title>
                        <link>http://status.newsletter2go.com/incident/234/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/234/</guid>
            <description><![CDATA[Our application is not reachable for most of our clients. This affects the UI, API and devliverability.

Our team is working to find the issue and solve it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 03 Aug 2023 12:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/233/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/233/</guid>
            <description><![CDATA[An update is planned on 29.07.2023 at 07:00 CET for two of our databases, and it is expected to take few hours. 
During the update, some clients may experience high latency using our services and email delivery may be also slower than usual for some clients.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 28 Jul 2023 08:46:29 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/232/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/232/</guid>
            <description><![CDATA[An update is planned on 15.07.2023 at 07:00 CET for one of our databases, and it is expected to take few hours. 
During the update, some clients may experience high latency using our services and email delivery may be also slower than usual for some clients.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 14 Jul 2023 10:35:41 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/231/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/231/</guid>
            <description><![CDATA[An update is planned on 07.07.2023 at 17:00 CET on one of our databases, and it is expected to take few hours. 
During the update, some clients may experience high latency using our services and newsletter reports will not be shown correctly for clients linked to this database until the update is over.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 07 Jul 2023 10:02:41 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/230/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/230/</guid>
            <description><![CDATA[We had to stop some heavy process to deliver emails quicker the we ran the processes again as before after all stuck newsletters got delivered.
All our services and functionalities are back to normal state and we are still watching the system]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 28 Jun 2023 10:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/229/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/229/</guid>
            <description><![CDATA[Because of heavy activity on two of our databases the email delivery is delayed for some clients. We are watching the system to take actions if needed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 28 Jun 2023 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database issue]]></title>
                        <link>http://status.newsletter2go.com/incident/228/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/228/</guid>
            <description><![CDATA[The update  script is just finished successfully and the affected database is functional. All services are back to normal state including deliverability.
If you still face further issues please report to our customer care.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 27 Jun 2023 07:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database issue]]></title>
                        <link>http://status.newsletter2go.com/incident/227/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/227/</guid>
            <description><![CDATA[We have identified the issue and already updated one table in the affected database. There is another table that in getting updated and will take longer, because of the big data size.
Until the update command is finished, clients on the affected database could face performance issues and links may not work properly.

We are doing our best to solve the issues as soon as possible.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 26 Jun 2023 15:55:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/226/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/226/</guid>
            <description><![CDATA[One of our databases is having an issue which affects mostly the delivery. But in some other cases, it could affect the use of the App as well. 

We are working hard on a solution for that.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 23 Jun 2023 12:15:12 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Optimization]]></title>
                        <link>http://status.newsletter2go.com/incident/225/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/225/</guid>
            <description><![CDATA[An update is planned on 25.06.2023 at 07:00 CET for one of our databases, and it is expected to take few hours.
During the update, some clients may experience high latency using our services and email delivery may be also slower than usual for some clients.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 22 Jun 2023 12:49:59 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/224/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/224/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 22 May 2023 10:06:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/223/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/223/</guid>
            <description><![CDATA[Our team has identified the responsible server and fixed the problem by balancing traffic rules on the servers]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 15 May 2023 13:02:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/221/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/221/</guid>
            <description><![CDATA[We have aware of an increased latency in our API, and our team is investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 15 May 2023 10:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/220/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/220/</guid>
            <description><![CDATA[One of our databases went down because of a human failure while trying to fix the high load on another database.

Our team has managed to bring the database back but we may have lost some data. Pleas reach out our Customer care if you have any unusual behavior in your account]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 28 Apr 2023 11:35:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/219/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/219/</guid>
            <description><![CDATA[One of our databases is still having a high load which affects the general  performance of our services.

This affects some of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 28 Apr 2023 10:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Related Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/218/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/218/</guid>
            <description><![CDATA[We have identified a database-related issue.

This affects only a small part of our clients and leads to a slow experience with the API and UI. Deliverability may also be affected.

EDIT: In addition to the database-related issue, we have identified one faulty MongoDB node, which will be replaced soon.

Our team has managed the MongoDB load balancer  networking issue and deliverability is back to normal]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 21 Apr 2023 13:36:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/217/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/217/</guid>
            <description><![CDATA[We have noticed that some emails are not getting sent out. This affects only some customers' accounts. Our team is investigating the issue.

There was a lock on one table in on of the databases. After finishing processing the long running query, the mentioned table was released for writing. Newsletter sending is functional for all clients again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 19 Apr 2023 06:40:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability delay]]></title>
                        <link>http://status.newsletter2go.com/incident/216/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/216/</guid>
            <description><![CDATA[The load on the delivering components is over and emails deliverability time is back to normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 18 Apr 2023 13:50:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability delay]]></title>
                        <link>http://status.newsletter2go.com/incident/215/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/215/</guid>
            <description><![CDATA[Currently a huge amount of newsletters are being sent and this delay deliverability time for some clients.

Please be patient if emails are not delivered on time.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 18 Apr 2023 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/214/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/214/</guid>
            <description><![CDATA[We managed to fix the network issue with our provider and all application are available and functional again]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 31 Mar 2023 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/213/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/213/</guid>
            <description><![CDATA[We have identified a provider related networking issue. This affects multiple system components and makes some components not reachable for some customers.
We are working on the issue with our provider]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 31 Mar 2023 04:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Internal Data Migration]]></title>
                        <link>http://status.newsletter2go.com/incident/212/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/212/</guid>
            <description><![CDATA[We have successfully executed the internal data migration and all statistics are shown in all accounts properly.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 26 Mar 2023 19:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Internal Data Migration]]></title>
                        <link>http://status.newsletter2go.com/incident/211/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/211/</guid>
            <description><![CDATA[An internal data migration is planned on 24.03.2023 at 17:00 UTC (18:00 CET). 

As a follow up of the previous issue with one of our databases; we still need to migrate the data to the new table. We have prepared a command to migrate the data and during the process that affected database could have a high load and some queries may not be processed properly. This will be affecting only customer linked to the mentioned database.

After running the command, all statistics and reports for sent newsletters will be shown as before.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 24 Mar 2023 09:34:16 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/210/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/210/</guid>
            <description><![CDATA[We have fixed the issue of broken links that was affecting some customers by using a larger data table and we are now working on migrating the data from the old table to the new one.
For now the platform is working normally again. Statistics and reports will not be shown correctly for some customers until we finish the data migration.

We are working on solving the problem and will keep you updated.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 23 Mar 2023 10:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database shortage]]></title>
                        <link>http://status.newsletter2go.com/incident/209/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/209/</guid>
            <description><![CDATA[We are aware of an issue since some days where a table in one database has reached its maximum capacity and no more data can be inserted now. 

We are migrating the data from the existing table to a new table that can take twice the amount of data. Because of that, reading on the affected table is very slow and may not be possible for some hours.
This means that the platform could be not reachable for clients on the affected database and links in sent newsletter may not be working properly.

Our technical team is working on solving the problem and is watching the progress.

We are sorry for the inconvenience]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 22 Mar 2023 07:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Tracking links issue]]></title>
                        <link>http://status.newsletter2go.com/incident/208/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/208/</guid>
            <description><![CDATA[Currently, our platform is experiencing issues with tracking links. Our team is working on resolving the issue as quickly as possible. We ask you for a little more patience.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 20 Mar 2023 08:44:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Tracking links issue]]></title>
                        <link>http://status.newsletter2go.com/incident/207/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/207/</guid>
            <description><![CDATA[Currently, our platform is experiencing issues with tracking links. Our team is working on resolving the issue as quickly as possible. We ask you for a little more patience.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 07 Mar 2023 11:52:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Related Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/206/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/206/</guid>
            <description><![CDATA[We have identified a database-related issue. This affects the newsletters and mainly the click tracking. 
The issue prevents links from being clicked in the newsletter.
Issue is urgently solved and we are working on a sustainable solution.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 16 Feb 2023 11:39:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability delay]]></title>
                        <link>http://status.newsletter2go.com/incident/205/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/205/</guid>
            <description><![CDATA[We have noticed that emails are delivered slower than usual. Our team is investigating in the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 24 Jan 2023 11:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/204/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/204/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 19 Jan 2023 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/203/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/203/</guid>
            <description><![CDATA[We have scaled down some of our services that where making a high load on the affected database and now the system is recovered and the database is handling requests normally. 

Since there are many processes in the queue, this could lead to a delay in reflecting records into the platform like reports, recipient imports and other functionality.  We apologise for the inconvenience]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 18 Jan 2023 17:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/202/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/202/</guid>
            <description><![CDATA[One of our databases is still having a high load which affects the general  performance of our services.

This affects only some of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 18 Jan 2023 16:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/201/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/201/</guid>
            <description><![CDATA[One of our databases is still having a high load which affects some of our clients.

The affected clients are having slow experience with the API and UI. Deliverability may also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 16 Jan 2023 13:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Outage]]></title>
                        <link>http://status.newsletter2go.com/incident/200/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/200/</guid>
            <description><![CDATA[We have restored the database with some data loss. Some clients could miss newsletters and reports or have newsletters with wrong  status. 
Please reach out our customer care if you notice an unexpected behaviour in your account.
We apologise for the inconvenience]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 13 Jan 2023 12:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Outage]]></title>
                        <link>http://status.newsletter2go.com/incident/199/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/199/</guid>
            <description><![CDATA[The affected databases is not reachable again. This affects part of our customers from using the platform]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 13 Jan 2023 09:35:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Outage]]></title>
                        <link>http://status.newsletter2go.com/incident/198/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/198/</guid>
            <description><![CDATA[We were able to fully recover the faulty database server and the platform is back to the usual state. 
Investigations are still in progress to find out what happened and if the problem is solved completely.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 13 Jan 2023 08:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Outage]]></title>
                        <link>http://status.newsletter2go.com/incident/197/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/197/</guid>
            <description><![CDATA[One of our databases is not reachable what affects a part of our customers. For those customers it is not possible to login, send newsletters or use the API. We are working on bringing the server back]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 13 Jan 2023 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/196/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/196/</guid>
            <description><![CDATA[We have noticed that some emails were getting delivered slower than usual because of high load on one of our servers but now the deliverability time is back to normal. We are watching the system to take actions if needed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 10 Jan 2023 11:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/195/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/195/</guid>
            <description><![CDATA[We are still investigating the latest issue with the delivery system.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 09 Jan 2023 09:26:17 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/194/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/194/</guid>
            <description><![CDATA[We have noticed that emails are getting sent only partially for some clients. Our team is investigating in the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 06 Jan 2023 10:50:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/193/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/193/</guid>
            <description><![CDATA[We have noticed that emails are getting sent only partially for some clients. Our team is investigating in the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 30 Dec 2022 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/192/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/192/</guid>
            <description><![CDATA[One of our databases is still having a high load which affects the general performance of our services.

This affects most of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 08 Dec 2022 07:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/191/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/191/</guid>
            <description><![CDATA[We had an unusual load on one of our databases which occurred between 8 AM and 10:15 AM. The performance went back to normal for now. 

We will watch the metrics and will continue with investigations on these issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 01 Dec 2022 09:27:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/190/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/190/</guid>
            <description><![CDATA[One of our databases is still having a high load which affects the general  performance of our services.

This affects some of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 01 Dec 2022 09:01:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/189/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/189/</guid>
            <description><![CDATA[We found the issue with the one database server and have fixed it.
The overall performance of the system &#40;Database, API and Delivery&#41; has gone back to normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 29 Nov 2022 11:34:53 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/188/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/188/</guid>
            <description><![CDATA[One of our databases is having issues, which affect almost all components (API, UI and Delivery). We are investigating and fixing the problem as soon as possible.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 29 Nov 2022 10:10:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API and Database performance]]></title>
                        <link>http://status.newsletter2go.com/incident/187/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/187/</guid>
            <description><![CDATA[We have identified a faulty server in our infrastructure that was blocking queries to our databases and we shut it down yesterday. Besides that we decreased the load on our databases by shutting down some internal tools and we stopped other processes which helped to let the databases to recover.
The overall performance of the system &#40;Database and API&#41; has gone back to normal and we are still watching the metrics.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 23 Nov 2022 08:41:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/186/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/186/</guid>
            <description><![CDATA[Our service performance is still affected by the heavy activities on the platform and some databases are overloaded. We are decreasing the number of connections to the affected databases by deactivating internal processes.
Please be aware that statistics will get reflected into accounts late and thumbnail generation takes longer time than usual.
If you have other issues, please contact our customer care.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 22 Nov 2022 13:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/185/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/185/</guid>
            <description><![CDATA[One of our databases is having very high load what affects the general  performance of our services.

This affects most of our clients and leads to a slow experience with the API and UI. Deliverability is also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 22 Nov 2022 07:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/184/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/184/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 21 Nov 2022 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/183/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/183/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue. Deliverabiillty is slow for some clients.

--- 
We have added more servers to our cluster and made some optimizations by updating some of our infrastructure config. This led to better performance.
Our databases are still having high load because of heavy activities by clients at the same time and we are still watching our services]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 14 Nov 2022 09:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/182/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/182/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 10 Nov 2022 11:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/180/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/180/</guid>
            <description><![CDATA[We have identified a stuck instance of our API servers and restarted it. Now the performance level should be back to normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 08 Nov 2022 12:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/181/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/181/</guid>
            <description><![CDATA[We found out, that some deliverer instances were not restarted properly. It took a while to find the issues with a wrong configuration and now as the restart was successful, the sending should perform like normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 08 Nov 2022 12:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/179/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/179/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 08 Nov 2022 02:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/177/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/177/</guid>
            <description><![CDATA[We have noticed that newsletters for some clients are not getting sent. Our team is investigating in the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 07 Nov 2022 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API reliability]]></title>
                        <link>http://status.newsletter2go.com/incident/176/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/176/</guid>
            <description><![CDATA[We have identified the issue on one of our API servers and fixed it accordingly. Now the API operates normally again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 04 Nov 2022 12:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API reliability]]></title>
                        <link>http://status.newsletter2go.com/incident/175/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/175/</guid>
            <description><![CDATA[We have noticed that some upstream servers are behaving unreliable and we need to investigate into this right now.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 04 Nov 2022 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/174/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/174/</guid>
            <description><![CDATA[A database update is planned on 29.10.2022 at 20:00 UTC (22:00 CET). The update is expected to be very short (estimated 30 mins). 
Clients will not get affected.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 28 Oct 2022 13:10:41 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/173/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/173/</guid>
            <description><![CDATA[One of our internal databases was not reachable today for a while what affected different services and clients.
We have contacted our provider to investigate in the issue. In between the we were able to get the server running again.

All services should be functional but we are still getting complaints related to the after effects. Please contact our customer care if you face difficulties using the platform.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 24 Oct 2022 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/172/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/172/</guid>
            <description><![CDATA[After running a general inspection, our team found out that one of our email deliverer had issues establishing database connections. We were able to fix the issue and we are still watching the metrics.

Our team is identifying the affected clients to resolve stuck sending. Please reach out our customer care if you face any issue.

We apologize for the inconvenience.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 17 Oct 2022 08:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/171/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/171/</guid>
            <description><![CDATA[We have noticed that emails are getting sent only partially for some clients. Our team is investigating in the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 17 Oct 2022 06:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/170/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/170/</guid>
            <description><![CDATA[A database update is planned on 12.10.2022 at 16:00 UTC (18:00 CET).  The update is expected to be very short (estimated 30 mins). 
Clients should not be affected.

---
The database update was done successfully]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 12 Oct 2022 14:35:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/169/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/169/</guid>
            <description><![CDATA[A database update is planned for tomorrow Friday 07.10.2022 at 16:00 UTC (18:00 CET). 
The update is expected to be very short (estimated 30 mins). Some clients may not be able to login for a short time, but deliverability will not be affected.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 06 Oct 2022 14:54:03 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/168/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/168/</guid>
            <description><![CDATA[A database update is planned today at at 15:00 UTC (17:00 CET). 
The update is expected to not take more than 30 minutes. At that time, some clients may not be able to login. Deliverability will not be affected.

---

The database update was successfully done. If you face any issue please contact our customer care.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 21 Sep 2022 11:13:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/167/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/167/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 12 Sep 2022 12:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/166/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/166/</guid>
            <description><![CDATA[One of our databases was facing performance issues on 10th and 11th September because of a lot of sent newsletters on weekend. The platform is stable now but we expect that reports of sent newsletters get updated late.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sat, 10 Sep 2022 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Performance Issue because of database high load]]></title>
                        <link>http://status.newsletter2go.com/incident/165/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/165/</guid>
            <description><![CDATA[We are aware that one of our databases is having a high load which affects the general  performance of our services for some clients.

The affected clients are having  a slow experience with the API and UI. Deliverability is also be slower than usual.

Our team is working to find out the cause and solve the issue.


---

We have done an update to the database and the general application performance looks better now. Our team is monitoring the services and we will update accordingly.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 07 Sep 2022 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Data Loss]]></title>
                        <link>http://status.newsletter2go.com/incident/164/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/164/</guid>
            <description><![CDATA[We are aware of some data loss after updating one of our databases recently. Our team is trying hard to restore the data from an existing backup.

If you notice data loss in your account or an unusual behavior please contact our customer care.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 06 Sep 2022 07:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/163/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/163/</guid>
            <description><![CDATA[A database update is planned for tomorrow Thursday 1st September 2022 at 07:00 UTC (09:00 CET). 
The update is expected to be very short (estimated 30 mins). Some clients may not be able to login for a short time, but deliverability will not be affected.

--- 
The update went without problems and our services are functional as expected.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 31 Aug 2022 07:16:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Links Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/162/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/162/</guid>
            <description><![CDATA[The unhealthy gateway server has passed a regular check successfully and some services are restarted. After that links started working without problems.

We have been monitoring metrics and our clients requests, and we confirm that the issue is fixed now]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 10 Aug 2022 18:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Links Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/161/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/161/</guid>
            <description><![CDATA[One of our gateway servers which is responsible for tracking links is down which leads to non-functional links in sent newsletters. 

Our team has already identified the server and is working on bringing it to the service.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 10 Aug 2022 10:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/160/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/160/</guid>
            <description><![CDATA[One of our satellite databases was not reachable and we have reached our provider to run an inspection, and we reverted previous configurations that led to connectivity issue to our main database.

The platform is reachable and functional now although our clients could still face some performance issues for a short period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sat, 23 Jul 2022 11:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Connectivity Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/159/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/159/</guid>
            <description><![CDATA[Our main database is not reachable for our services what affects accessing the platform for all our clients.

It is obviously a networking issue since the database is in a healthy state, and we are suspecting some whitelisting issue. Our team is working on it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sat, 23 Jul 2022 07:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Issues with file server permanent availability]]></title>
                        <link>http://status.newsletter2go.com/incident/158/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/158/</guid>
            <description><![CDATA[The issue with one of our file servers is now fixed. All systems should operate normally.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 04 Jul 2022 16:36:12 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Issues with file server permanent availability]]></title>
                        <link>http://status.newsletter2go.com/incident/157/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/157/</guid>
            <description><![CDATA[One of our file server was reported to have issues.
We have started investigations on that.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 04 Jul 2022 06:02:12 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/156/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/156/</guid>
            <description><![CDATA[One of our databases is still having a high load which affects the general  performance of our services.

This affects most of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 29 Jun 2022 06:46:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[General Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/155/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/155/</guid>
            <description><![CDATA[Our services are still facing performance issues what impacts the user interface and the usability. 
We are working on the topic intensively to solve the issue.

----
We have upgraded our persistence layer's machines and run a clean up process since last week. 
Our platform has been stable since then besides that metrics and logs are back to normal state.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 15 Jun 2022 06:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[General Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/154/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/154/</guid>
            <description><![CDATA[One of our databases is still having a high load which affects the general  performance of our services.

This affects most of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 13 Jun 2022 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Performance issues on parts of the system]]></title>
                        <link>http://status.newsletter2go.com/incident/152/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/152/</guid>
            <description><![CDATA[One of our databases is having a high load and our application is having issues with making connections to it.
Because of that some of our clients are having performance issues with the API and UI. Deliverability may also be slower than usual for those clients.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 24 May 2022 06:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/153/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/153/</guid>
            <description><![CDATA[We have noticed an increased latency in our API because of huge number of calls to our system. We have identified the source and are working on a solution.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 24 May 2022 06:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Performance issues on parts of the system]]></title>
                        <link>http://status.newsletter2go.com/incident/151/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/151/</guid>
            <description><![CDATA[We found the issue with one of our message broker systems and fixed this by removing the malicious message there. 
We still investigating in how to prevent such cases and strengthen the system against it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 18 May 2022 13:19:27 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Performance issues on parts of the system]]></title>
                        <link>http://status.newsletter2go.com/incident/150/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/150/</guid>
            <description><![CDATA[One of our databases is having a high load and our application is having issues with making connections to it.
Because of that some of our clients are having performance issues with the API and UI. Deliverability may also be slower than usual for those clients.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 18 May 2022 07:50:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/149/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/149/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.

---- 
There was a high load on our infrastructure due to heavy traffic. Application performance is back to normal after the decrease of the traffic]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 16 May 2022 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/148/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/148/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue.

----
We found a networking issue with two of our gateway instance. After updating the configurations, our service is back to normal status.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 29 Apr 2022 06:04:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Performance issues on parts of the system]]></title>
                        <link>http://status.newsletter2go.com/incident/146/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/146/</guid>
            <description><![CDATA[One of our databases is having a high load and our application is having issues with making connections to it.
Because of that some of our clients are having performance issues with the API and UI. Deliverability may also be slower than usual for those clients.

Our team has identified the issue and has fixed it in the morning.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 14 Apr 2022 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Performance Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/145/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/145/</guid>
            <description><![CDATA[One of our databases is having a high load and our application is having issues with making connections to it.
Because of that some of our clients are having performance issues with the API and UI. Deliverability may also be slower than usual for those clients.

Our team has identified the issue and is working on fixing it

----
We have freed some space on the affected server by removing old logs and the issue solved now]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 12 Apr 2022 08:06:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSL Certificate Warning]]></title>
                        <link>http://status.newsletter2go.com/incident/144/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/144/</guid>
            <description><![CDATA[We have renewed our SSL certificate for all subdomains and we got some complaints about invalid certificate warning. Our team is working on solving the issue ASAP.

----
We have updated the chain of the SSL certificate and the issue is solved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 05 Apr 2022 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[faulty server]]></title>
                        <link>http://status.newsletter2go.com/incident/143/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/143/</guid>
            <description><![CDATA[Couple of our servers are not handling the requests as they should and we suspect a networking issue between the nodes. 
Some requests will not be acknowledged from the API (directly and over the UI) from the first try i.e. some requests will be needed to be made more than once.
We haven't taken the faulty nodes out of the cluster to be able to debug and because that will cause huge performance issue. 
Our team is working on the this issue besides the issue with sending the attachments  and will update as soon as we come further.

----
We were able to fix a networking issue on two of our nodes and we are now watching the general performance of the platform

----
Issue is fixed and the platform is getting back to normal behavior]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 04 Apr 2022 09:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Deliverability Issue]]></title>
                        <link>http://status.newsletter2go.com/incident/142/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/142/</guid>
            <description><![CDATA[We have received multiple complaints over weekend that some mailings were not sent correctly and attachments are still not getting sent correctly.
Our team is investigating in current issues to solve them as soon as possible.

----
We have updated the SSL certificate on our file server and attachments are getting delivered correctly now]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 04 Apr 2022 08:48:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Delivery delay]]></title>
                        <link>http://status.newsletter2go.com/incident/141/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/141/</guid>
            <description><![CDATA[One of delivery servers had a hardware damage so we have deployed the delivery service to another server and newsletters are getting sent back again]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 24 Mar 2022 11:27:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform issue identified]]></title>
                        <link>http://status.newsletter2go.com/incident/140/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/140/</guid>
            <description><![CDATA[Due to some system failures on parts of the system, some customers have faced issues with the accessibility of the App and API. The issuer has been identified and solved.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 13 Mar 2022 20:25:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform issue identified]]></title>
                        <link>http://status.newsletter2go.com/incident/139/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/139/</guid>
            <description><![CDATA[Due to some system failures on parts of the system, some customers could face issues with the accessibility of the App and API.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 13 Mar 2022 20:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform issue solved]]></title>
                        <link>http://status.newsletter2go.com/incident/138/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/138/</guid>
            <description><![CDATA[Due to a high load on parts of the system, some customers had faced issues with the accessibility of the App and API. The issuer could have been identified and problems solved. Now the situation went back to normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 03 Mar 2022 10:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform issue identified]]></title>
                        <link>http://status.newsletter2go.com/incident/137/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/137/</guid>
            <description><![CDATA[Due to a high load on parts of the system, some customers could face issues with the accessibility of the App and API.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 03 Mar 2022 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[General data outage]]></title>
                        <link>http://status.newsletter2go.com/incident/136/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/136/</guid>
            <description><![CDATA[We have identified a data outage because of some wrong configurations which led to data loose. This issue has partially affected the deliverability and other functionalities like imports, sync and statistics.
All functionality are recovered to the normal state and we are still watching our services.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 16 Feb 2022 14:58:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/135/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/135/</guid>
            <description><![CDATA[Due to an issue with one database, some customers has faced issues with the accessibility of the API. Now the situation went back to normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 01 Feb 2022 10:14:09 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/134/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/134/</guid>
            <description><![CDATA[We are facing issues with accessibility to the API for some customers. Please have a little patience here. We are working at full speed on investigations.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 01 Feb 2022 08:48:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/133/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/133/</guid>
            <description><![CDATA[Due to a high number of active newsletter campaigns, we faced issues with the fast delivery. Now the situation went back to normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 03 Jan 2022 10:55:39 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/132/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/132/</guid>
            <description><![CDATA[Currently we have noticed problems that affect the sending. Please have a little patience here. We are working at full speed on a solution.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 03 Jan 2022 09:59:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/131/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/131/</guid>
            <description><![CDATA[Due to a high number of active newsletter campaigns, we faced issues with the fast delivery. Now the situation went back to normal.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 20 Dec 2021 11:33:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/130/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/130/</guid>
            <description><![CDATA[Currently we have noticed problems that affect the sending. Please have a little patience here. We are working at full speed on a solution.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 20 Dec 2021 08:23:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Some systems are experiencing issues]]></title>
                        <link>http://status.newsletter2go.com/incident/129/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/129/</guid>
            <description><![CDATA[Currently we have noticed problems that affect the sending. Please have a little patience here. We are working at full speed on a solution.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 13 Dec 2021 09:04:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Server Issues]]></title>
                        <link>http://status.newsletter2go.com/incident/128/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/128/</guid>
            <description><![CDATA[We have identified an unexpected server fault and fixed it accordingly. All systems should come back to normal state pretty soon.
Investigations on the source of the fault are ongoing.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 29 Nov 2021 09:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/127/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/127/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and we are investigating the issue. Deliverability may be also delayed .
One of our services was not able to process some data because of a high load, so we have decreased the amount of data in each batch the service was processing.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 26 Nov 2021 09:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/126/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/126/</guid>
            <description><![CDATA[A database update is planned for tomorrow Tuesday 16th November 2021 at 08:00 UTC (09:00 CET). 
The update is expected to be very short (less than 30 mins). At that time, some clients may not be able to login. Deliverability will not be affected.
Our service status can still be tracked here https://status.newsletter2go.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 15 Nov 2021 09:25:15 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/125/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/125/</guid>
            <description><![CDATA[We have noticed an increased latency in our API, and our team is investigating the issue.
Email deliverability can be also delayed. Sorry for the inconvenient.

We have identified the issue on our side and fixed it. The performance is back to normal state and deliverability has been watched for the past hours.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 01 Oct 2021 08:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/124/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/124/</guid>
            <description><![CDATA[A database update is planned today Wednesday 15th September 2021 at 16:00 UTC (18:00 CET). 
The update is expected to be very short (estimated 5 mins). At that time, some clients may not be able to login. Deliverability will not be affected.
Our service status can still be tracked here https://status.newsletter2go.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 15 Sep 2021 09:22:55 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance]]></title>
                        <link>http://status.newsletter2go.com/incident/123/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/123/</guid>
            <description><![CDATA[* We have noticed an increased latency in our API. We have identified the issue and are working on fixing it.
* Our team has solved the problem and our services are recovering now]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 13 Sep 2021 20:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Maintenance - Database Update]]></title>
                        <link>http://status.newsletter2go.com/incident/122/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/122/</guid>
            <description><![CDATA[A database update is planned today Wednesday 18 August at 16:00 UTC (18:00 CET). 
The update is expected to be very short (estimated 5 mins). At that time, some clients may not be able to login.
Our service status can be tracked here https://status.newsletter2go.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 18 Aug 2021 11:09:15 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Degradation]]></title>
                        <link>http://status.newsletter2go.com/incident/121/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/121/</guid>
            <description><![CDATA[- We observing performance degradation causing partial API outage. We are working hard to resolve the issue.
- We have identified the issue and are working on it hard.
- Issue is resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 26 Jul 2021 10:10:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/120/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/120/</guid>
            <description><![CDATA[- We are investigating in a general performance issue in the application that effects all clients.
- We have identified the reason for the latency and we are working on solving the issue.
- One of our servers were not processing requests as it should. So we ran a regular health and config check, and brought the affected server to the healthy state again. The problem is solved and we did not notice neither data loose nor deliver-ability problems till now.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 22 Jul 2021 11:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Stability Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/119/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/119/</guid>
            <description><![CDATA[We have identified issue with the app and delivery. This one affects only some customers and we are working hard on a fast solution for that.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 22 Jun 2021 15:09:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Platform Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/118/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/118/</guid>
            <description><![CDATA[We have identified issues related with the API. We are working hard to resolve these issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 17 Jun 2021 07:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Login is not working]]></title>
                        <link>http://status.newsletter2go.com/incident/117/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/117/</guid>
            <description><![CDATA[The issue is identified and fixed. Our UI is back to nominal state]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 14 Jun 2021 06:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Server Issue FIxed]]></title>
                        <link>http://status.newsletter2go.com/incident/116/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/116/</guid>
            <description><![CDATA[The operation of the server was restored]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 11 Jun 2021 09:40:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Server Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/115/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/115/</guid>
            <description><![CDATA[We have identified a provider related server issue. This one affected multiple customers which will have issues with link forwarding and click tracking. We are working hard to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 11 Jun 2021 08:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Emails delivery delay]]></title>
                        <link>http://status.newsletter2go.com/incident/114/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/114/</guid>
            <description><![CDATA[Our emails are being delivered slowly.
ETA is 4pm CEST.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 20 May 2021 07:38:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Issue Fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/113/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/113/</guid>
            <description><![CDATA[The performance issues were solved for API]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 08 Apr 2021 13:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Performance Issues]]></title>
                        <link>http://status.newsletter2go.com/incident/112/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/112/</guid>
            <description><![CDATA[We are investigating in some performance issues with the API]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 08 Apr 2021 12:25:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[All issues solved]]></title>
                        <link>http://status.newsletter2go.com/incident/111/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/111/</guid>
            <description><![CDATA[We have identified the issue and resumed normal operations.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 04 Mar 2021 11:00:47 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API performance degraded]]></title>
                        <link>http://status.newsletter2go.com/incident/110/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/110/</guid>
            <description><![CDATA[We have noticed increased latency in our API, we are investigating the issue. We will update soon with more details]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 04 Mar 2021 09:58:21 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Degradation]]></title>
                        <link>http://status.newsletter2go.com/incident/109/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/109/</guid>
            <description><![CDATA[The issue with the database performance degradation has been resolved.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 27 Aug 2019 09:38:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Performance Degradation]]></title>
                        <link>http://status.newsletter2go.com/incident/108/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/108/</guid>
            <description><![CDATA[We observing performance degradation causing partial API outage. We are working hard to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 27 Aug 2019 09:12:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Marketing website fully operational]]></title>
                        <link>http://status.newsletter2go.com/incident/107/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/107/</guid>
            <description><![CDATA[We fixed the problems with Cloudflare. The marketing websites are fully operational again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 04 Aug 2019 07:04:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Marketing website not reachable]]></title>
                        <link>http://status.newsletter2go.com/incident/106/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/106/</guid>
            <description><![CDATA[We are experiencing issues with our SSL certificate on Cloudflare.
Please use https://ui.newsletter2go.com to sign up or log in in the meantime.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 04 Aug 2019 00:29:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website back online]]></title>
                        <link>http://status.newsletter2go.com/incident/105/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/105/</guid>
            <description><![CDATA[The problems with our service provider have been solved. The website is reachable again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 02 Jul 2019 14:12:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website down]]></title>
                        <link>http://status.newsletter2go.com/incident/104/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/104/</guid>
            <description><![CDATA[The website is currently not reachable because Cloudflare is having issues.
If you want to log in, please use https://ui.newsletter2go.com/login]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 02 Jul 2019 13:47:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Problems with the file servers and some API calls have been fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/103/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/103/</guid>
            <description><![CDATA[After a temporary fix that already fixed the API calls and reading of files, we fixed the initial problem. 
The system is fully operational again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 24 May 2019 07:35:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Media library not reachable, some API calls fail]]></title>
                        <link>http://status.newsletter2go.com/incident/102/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/102/</guid>
            <description><![CDATA[We are experiencing a partial outage of our file servers that affects the uploading and displaying images from the media library and also leads to some API requests failing.
We are investigating]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 24 May 2019 07:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Emails are currently delivered slower than normal]]></title>
                        <link>http://status.newsletter2go.com/incident/101/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/101/</guid>
            <description><![CDATA[We are currently experiencing a delay in email deliveries. That means emails are still queued but only arrive after a couple of minutes instead of seconds. We are investigating]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 11 Apr 2019 07:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Files / images reachable again]]></title>
                        <link>http://status.newsletter2go.com/incident/100/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/100/</guid>
            <description><![CDATA[Files and images are fully recovered.
Sorry for the short inconvenience.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 19 Feb 2019 14:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Files / images not reachable]]></title>
                        <link>http://status.newsletter2go.com/incident/99/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/99/</guid>
            <description><![CDATA[Files and images in the media library are currently not available.
This affects uploading new media in your account and displaying images in sent emails.
We are investigating.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 19 Feb 2019 13:50:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[All accounts are reachable again]]></title>
                        <link>http://status.newsletter2go.com/incident/98/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/98/</guid>
            <description><![CDATA[We have resolved the issue. All accounts are accessible again]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 23 Dec 2018 08:24:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Some user accounts not reachable]]></title>
                        <link>http://status.newsletter2go.com/incident/97/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/97/</guid>
            <description><![CDATA[We have identified an issue where several accounts are currently not reachable. 
The issue should be resolved soon.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 23 Dec 2018 07:40:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website issues fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/96/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/96/</guid>
            <description><![CDATA[The websites www.newsletter2go.com / .de / .at / .ch, etc. are reachable again.
Thanks for your patience.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 10 Dec 2018 09:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website not reachable]]></title>
                        <link>http://status.newsletter2go.com/incident/95/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/95/</guid>
            <description><![CDATA[The Websites www.newsletter2go.com / .de / .at / .ch, etc. are currently not reachable. We are investigating
If you want to log in, please visit: https://ui.newsletter2go.com/login
If you want to register, please visit: https://ui.newsletter2go.com/register]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 10 Dec 2018 08:37:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Delivery fully functional]]></title>
                        <link>http://status.newsletter2go.com/incident/94/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/94/</guid>
            <description><![CDATA[After investigating the delivery issue, we were able to re-activate the system within 15 minutes. However, we had to deactivate sending permissions for about 150 customers who were doing changes shortly before the API outage a little longer to make sure that everything was alright.
Now, the whole sending infrastructure is completely functional again.
Sorry for the inconvenience.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 23 Jul 2018 08:35:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Email delivery temporarily stopped]]></title>
                        <link>http://status.newsletter2go.com/incident/91/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/91/</guid>
            <description><![CDATA[Due to the API incident, we had to stop the delivery temporarily. It will be back shortly]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 23 Jul 2018 07:31:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API problems fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/88/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/88/</guid>
            <description><![CDATA[The API problems have been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 23 Jul 2018 06:49:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[API currently not available]]></title>
                        <link>http://status.newsletter2go.com/incident/85/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/85/</guid>
            <description><![CDATA[The API is currently not available. We have identified the issue and are working hard to resolve the issue as soon as possible.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 23 Jul 2018 06:35:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Password reset is functional again]]></title>
                        <link>http://status.newsletter2go.com/incident/82/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/82/</guid>
            <description><![CDATA[The password reset function is working again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Mon, 16 Jul 2018 11:19:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Password reset not available until 16th of July]]></title>
                        <link>http://status.newsletter2go.com/incident/79/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/79/</guid>
            <description><![CDATA[Password reset is currently only possible through support tickets.
If you need to reset your password, please write an email to support@newsletter2go.com from the same email address that you use to log in.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 13 Jul 2018 10:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/76/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/76/</guid>
            <description><![CDATA[Networking issue is resolved. All services are up and running.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 24 May 2018 11:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Provider Related Networking Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/73/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/73/</guid>
            <description><![CDATA[We have identified a provider related networking issue. This one affects multiple system components, including database clusters and distributed file storage. Customers located at those database clusters were not able to interact with the application for ~10 minutes. The distributed file storage remains non operational so that the media library, related email delivery and more importantly the drag & drop email editor are still affected. We are working hard to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 24 May 2018 09:10:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Upgrade finished]]></title>
                        <link>http://status.newsletter2go.com/incident/70/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/70/</guid>
            <description><![CDATA[We have finished our upgrade and re-enabled the user interface and the API.
Have fun with the new features!]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 25 Mar 2018 09:31:59 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Upgrade almost finished]]></title>
                        <link>http://status.newsletter2go.com/incident/67/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/67/</guid>
            <description><![CDATA[We are finishing up and will enable the login for all customers in the next 30 minutes]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 25 Mar 2018 09:08:49 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Upgrade almost finished]]></title>
                        <link>http://status.newsletter2go.com/incident/64/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/64/</guid>
            <description><![CDATA[We have activated the first user accounts again but are still have a couple of last checks left. 
It will take another 30 - 60 minutes for everyone to access the software again]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 25 Mar 2018 08:03:43 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Current state of the upgrade]]></title>
                        <link>http://status.newsletter2go.com/incident/61/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/61/</guid>
            <description><![CDATA[Our upgrade is going as expected so far.
We are testing everything right now and will start enabling logins for the first customers soon.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 25 Mar 2018 05:42:04 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Upgrade has started]]></title>
                        <link>http://status.newsletter2go.com/incident/58/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/58/</guid>
            <description><![CDATA[We have started the scheduled software upgrade and enabled the maintenance mode. 
We will keep you posted on the current status here.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Sun, 25 Mar 2018 05:39:20 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Slow page loads fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/46/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/46/</guid>
            <description><![CDATA[Our website page load is back to normal. Sorry for the inconvenience.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 23 Feb 2018 11:10:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[We are experiencing slow page loads on our website]]></title>
                        <link>http://status.newsletter2go.com/incident/43/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/43/</guid>
            <description><![CDATA[Our website is loading slowly at the moment. We have identified the issue and are working hard to resolve it quickly.
If you want to register, please use https://ui.newsletter2go.com/register
If you want to log in, please use https://ui.newsletter2go.com/login]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 23 Feb 2018 09:42:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Incoming phone calls (German support number) are working again]]></title>
                        <link>http://status.newsletter2go.com/incident/40/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/40/</guid>
            <description><![CDATA[The issues have been resolved. The German support number is working again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Thu, 22 Feb 2018 07:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Issues with incoming phone calls (German support number)]]></title>
                        <link>http://status.newsletter2go.com/incident/37/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/37/</guid>
            <description><![CDATA[Our phone provider is currently facing issues with incoming calls on our German support number. 
Please contact our support by email (support@newsletter2go.com) in the meantime.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 21 Feb 2018 08:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Login Issue Fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/34/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/34/</guid>
            <description><![CDATA[The login is working again. Thanks for your patience.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 09 Jan 2018 08:24:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Login Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/31/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/31/</guid>
            <description><![CDATA[About 30% of users are not able to log in at the moment. We have identified the problem and will resolve it shortly.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 09 Jan 2018 07:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Infrastructure Configuration Issue Identified &amp; Fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/28/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/28/</guid>
            <description><![CDATA[Due to the issue the webversion personalization of up to 30% newsletter sent between 10:00 and 11:30 today might not work.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Fri, 24 Nov 2017 09:31:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Degraded API Performance Issue Fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/19/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/19/</guid>
            <description><![CDATA[The API response time is back to normal]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 22 Nov 2017 11:57:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Degraded API Performance Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/7/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/7/</guid>
            <description><![CDATA[We have identified a general performance issue (slower than usual response times) with the API and are working hard to resolve it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 22 Nov 2017 10:34:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[PDF Export Issue Fixed]]></title>
                        <link>http://status.newsletter2go.com/incident/10/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/10/</guid>
            <description><![CDATA[We have deployed a fix for recently identified PDF Export issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Wed, 22 Nov 2017 10:31:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[PDF Export Issue Patch]]></title>
                        <link>http://status.newsletter2go.com/incident/4/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/4/</guid>
            <description><![CDATA[We have identified the problem and are testing the fix on our staging environment. 
Since this issue only affects very few mailings, we will deploy the fix only tomorrow.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 21 Nov 2017 16:13:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[PDF Export Issue Identified]]></title>
                        <link>http://status.newsletter2go.com/incident/1/</link>
            <guid isPermaLink="true">http://status.newsletter2go.com/incident/1/</guid>
            <description><![CDATA[We have identified an issue with PDF export which affects very few mailings and are working to resolve it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Newsletter2Go</dc:creator>
            <pubDate>Tue, 21 Nov 2017 12:35:00 +0000</pubDate>
                                                                                                        </item>
            </channel>
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