All systems are operational
Scheduled Maintenance
Scheduled Maintenance - Database Update

A database update is planned on the 08.01.2026 at 18:00 CET for two of our databases. We expect the process to take multiple hours up to eight hours.

During the maintenance, some customers could notice slowness using the platform and email delivery could be slower than usual.

Past Incidents

22nd January 2023

No incidents reported

21st January 2023

No incidents reported

20th January 2023

No incidents reported

19th January 2023

API API performance

We have noticed an increased latency in our API, and we are investigating the issue.

18th January 2023

API Database Performance Issue

We have scaled down some of our services that where making a high load on the affected database and now the system is recovered and the database is handling requests normally.

Since there are many processes in the queue, this could lead to a delay in reflecting records into the platform like reports, recipient imports and other functionality. We apologise for the inconvenience

API Database Performance Issue

One of our databases is still having a high load which affects the general performance of our services.

This affects only some of our clients and leads to a slow experience with the API and UI. Deliverability may also be slower than usual.

17th January 2023

No incidents reported

16th January 2023

API Database Performance Issue

One of our databases is still having a high load which affects some of our clients.

The affected clients are having slow experience with the API and UI. Deliverability may also be slower than usual.