One of our databases is still having a high load which affects some of our clients.
The affected clients are having slow experience with the API and UI. Deliverability may also be slower than usual.
15th January 2023
No incidents reported
14th January 2023
No incidents reported
13th January 2023
APIDatabase Outage
We have restored the database with some data loss. Some clients could miss newsletters and reports or have newsletters with wrong status.
Please reach out our customer care if you notice an unexpected behaviour in your account.
We apologise for the inconvenience
APIDatabase Outage
The affected databases is not reachable again. This affects part of our customers from using the platform
APIDatabase Outage
We were able to fully recover the faulty database server and the platform is back to the usual state.
Investigations are still in progress to find out what happened and if the problem is solved completely.
APIDatabase Outage
One of our databases is not reachable what affects a part of our customers. For those customers it is not possible to login, send newsletters or use the API. We are working on bringing the server back
12th January 2023
No incidents reported
11th January 2023
No incidents reported
10th January 2023
DeliveryDeliverability Issue
We have noticed that some emails were getting delivered slower than usual because of high load on one of our servers but now the deliverability time is back to normal. We are watching the system to take actions if needed.
