We found the issue with the one database server and have fixed it.
The overall performance of the system (Database, API and Delivery) has gone back to normal.
Database Performance Issue
One of our databases is having issues, which affect almost all components (API, UI and Delivery). We are investigating and fixing the problem as soon as possible.
28th November 2022
No incidents reported
27th November 2022
No incidents reported
26th November 2022
No incidents reported
25th November 2022
No incidents reported
24th November 2022
No incidents reported
23rd November 2022
APIAPI and Database performance
We have identified a faulty server in our infrastructure that was blocking queries to our databases and we shut it down yesterday. Besides that we decreased the load on our databases by shutting down some internal tools and we stopped other processes which helped to let the databases to recover.
The overall performance of the system (Database and API) has gone back to normal and we are still watching the metrics.
