Most of the newsletters were sent by their own but we had to re-queue very few stuck scheduled newsletters. Now all stuck newsletters are out and delivery time is back to normal.
DeliveryDeliverability Issue
As a consequence of previous issue some scheduled newsletters were stuck and they started getting sent. As we have many newsletters in the queue delivery could be delayed and scheduled newsletters could get delivered late.
We are watching the delivery and will take actions if needed.
APIAPI performance
We have noticed an increased latency in our API, and we are investigating the issue.
6th August 2023
No incidents reported
5th August 2023
No incidents reported
4th August 2023
No incidents reported
3rd August 2023
DeliveryDeliverability Issue
One of our MTAs was stuck because of high load on the CPU. We have restarted the service and deliverability is back to normal state.
Please contact our customer care if your newsletter is still in progress.
DeliveryDeliverability Issue
We have noticed that emails are getting sent very slowly for some clients. Our team is investigating in the issue.
APIApplication Disruption
Connections to our main database were not getting established. We have terminated the active connections and the application is accessible again.
All services are back to normal state.
APIApplication Disruption
Our application is not reachable for most of our clients. This affects the UI, API and devliverability.
Our team is working to find the issue and solve it.
